EyeSite FAQ

What is the EyeSite kiosk? What does it do?
EyeSite is a self-service eye health awareness and new patient-generating kiosk that provides eye health information and makes recommendations to schedule a “complete eye examination” with a local eyecare professional (ECP), based on the users’ results and history. In today’s era of consumer-driven healthcare decisions, this public service puts consumers in the driver’s seat to take the first step towards pursuing visual health.

How does the EyeSite kiosk work?
Prospective patients answer a series of logically and sequentially presented questions on a touch screen and are presented a series of increasing and decreasing sized letters that, based on their answers, can be used to determine near and distance visual acuity. The vision test takes less than three minutes. Based on the specific results as well as patient-provided information from their last eye exam, the kiosk will recommend a follow up exam with an ECP listed in the system.

The kiosk also provides relevant eye health messages based on a prospective patient’s responses to various questions. For example, someone who is African-American and older than 40 years old might received the message, “Did you realize that you are five to seven times more likely to have glaucoma?” These messages and eye exam recommendations will be summarized in a Vision Test Report that patients take home with them.

Can I see an example of a Vision Test Report?
An example of the Vision Test Report can be found on www.solo-health.com/report

Does the EyeSite kiosk provide a prescription? Does it contain an auto refractor?
No. EyeSite only provides a simple, yet accurate, visual acuity screen, followed by a recommendation to follow up with an eyecare provider, and customized educational content. It is NOT a diagnostic device.

What if the person using the kiosk has good vision already? What message do they receive?
The EyeSite kiosk recommends that users get a regular eye exam with an eye care professional regardless of their visual acuity. In addition, the EyeSite kiosk provides relevant eye health messages based on a prospective patient’s responses to various questions and encourages them to see their eye care professional. For example, someone who is African-American and older than 40 years old might receive the message, “Did you realize that you are five to seven times more likely to have glaucoma?”

Won’t a person using the EyeSite kiosk think it is a replacement to a regular eye exam?
SoloHealth has built in very strong messaging and communication into the EyeSite kiosks experience which clearly states that this does not replace a regular eye exam.

Where will the kiosks be located?
SoloHealth will place the EyeSite kiosks in high traffic retail environments, making it quick and easy for prospective patients to access. These may include grocery stores, drug stores, malls and other high traffic environments (airports, large employers, health clubs, etc.).

Where can I find a listing of participating retailers?
Soon ECPs and prospective patients can visit www.solo-health.com/locations to search for a listing of participating retailers near them.