SoloHealth Station FAQ

Why does SoloHealth have vision-specific kiosks as well as SoloHealth Stations that also provide blood pressure, weight, and body mass index screening?
SoloHealth was founded with a goal to make vision testing more accessible to a broader group of people. It soon became apparent that this self-service model could be expanded to other areas and a kiosk with vision, blood pressure, weight, and body mass index screening would be a natural expansion. However, the market has already responded to the EyeSite kiosk. Therefore, these kiosks will remain in some locations to serve the customer base that has already developed and will be added in spaces that want a vision-specific product. The SoloHealth Station will be installed for the full health and wellness experience.

Can I expect privacy and confidentiality in terms of my results?
SoloHealth considers the privacy and confidentiality of your test results and personal information to be one of the most important elements of the service we provide. Our responsibility to maintain the confidentiality of your information is one that we take very seriously. We use established and commercially reasonable hardware, software, and other procedures to secure your data including encryption, Secure Socket Layering (SSL) and firewall technologies. Security technology is rapidly advancing and SoloHealth evaluates new technology on an ongoing basis to ensure that it provides the most appropriate level of privacy and security for protecting your information. See also our Privacy Policy

What tests can I take?
A user can choose which tests he or she would like to take. The user-friendly interface makes it clear that users can be screened for blood pressure, vision or weight and body mass index (body mass index is determined by weight and self-reported height). Each of these tests average 2-3 minutes at most, including a few relevant questions that help assess an individual’s general health. Privacy Policy

What exactly is Body Mass Index and will it help me accurately determine whether I’m at the correct weight?
Body mass index is a measure of body fat based on height and weight. While it can be a very helpful initial screen, individuals, particularly those with a muscular build, should also consider other measures such as body fat or waist measurement rather than considering BMI only.

How do I know my weight is being judged accurately by the kiosks?
Individuals must sit on the kiosk seat and rest their feet on a bar before weight is taken. However, to avoid a false reading due to shifting, the kiosk will not give a user a final weight until it is able to verify the same weight reading three times. This still only takes a matter of seconds though.

How can I keep a history of my results if I’d like to return to a kiosk later?
Your information is not permanently stored at our kiosks. The information is only inputted on kiosk systems to allow you to use our services. Your information is then uploaded and stored on our secured corporate computer systems. However, a user may create an account at the kiosk using a user name, magnetic card, or bar code and password. The account can be accessed on any kiosk in the network and may be available via an online web portal. Users may also able to forward a set of results or their biometric history to their personal email accounts if they would like.

Why is it important to test my blood pressure?
The kiosk measures systolic blood pressure (the pressure when the heart beats while pumping blood) and diastolic blood pressure (the pressure when the heart rests between beats) as well as the user’s pulse. Blood pressure is very important to test because high blood pressure, often referred to as “a silent killer”, often has no symptoms, and individuals with this condition can go years risking damage to their heart, kidneys, blood vessels, and more because they are unaware of a problem.

Why is it important to know my weight and BMI?
Carrying extra weight can be a precursor to numerous health problems, including high blood pressure (see above), diabetes and more. There are also additional healthcare costs associated with an unhealthy weight: Over 60% of Americans are overweight or obese, an epidemic that has resulted in healthcare costs of $147 billion, nearly 10% of all medical spending. New research from the journal Health Affairs shows that an obese person spends $1400 more annually on medical spending than someone of normal weight. Regularly checking one’s weight (and body mass index) is an important part of a healthy lifestyle.

Will I receive information on how my blood pressure, weight, and BMI stack up and whether there’s room for improvement?
Yes. A person’s results are presented on a scale. A user will learn if he or she is underweight, ideal, overweight, obese, severely obese, morbidly obese or super obese. He or she will also learn if blood pressure is normal, pre-hypertension, stage 1 hypertension, or stage 2 hypertension. A user is told if he or she passed or failed the near vision test and the distance vision test. The user is also presented with an overall health assessment that falls on a spectrum from poor to great.

Where will the kiosks be located?
SoloHealth will place the SoloHealth Station in high traffic retail environments, making it quick and easy for prospective patients to access. These may include grocery stores, drug stores, malls and other high traffic environments (airports, large employers, health clubs, etc.). Want to suggest a location?

How accurate is the blood pressure test?
The blood pressure test provides an initial barometer that lets users know where they fall on the spectrum of poor to great. It does not serve as a substitute for a doctor’s visit, but is a valuable baseline that should be tracked and monitored from that point forward.